Mission & Purpose
Our Mission is to promote empowerment and optimal performance through engaging, ethical, and culturally aware services. Our purpose is to serve those who face challenges to participating in accessible, impactful, and customized services required for individuals and organizations to experience optimal capacity, wellness, and productivity.
Our Story
FLOW Facilitation began as a way to provide flexible, accessible services that are customized and tailored to meet the unique and specific needs of our clients. With more than 20 years serving others through life skills and employability skills programs, we recognized that few existing programs have the flexibility to serve clients where, when, and how they can best participate and engage in the process of meaningful growth and change. While there are many great programs and training plans that can offer certain services to certain clients, FLOW is not limited to who we can serve, or where we can go. We have the capacity to go places other providers are not able to reach, and to serve all people, regardless of employment status, income, age, or location. Instead of trying to fit people into canned programming that doesn't fully meet their needs, we developed services to fit around our clients. We believe in promoting the self-sufficiency and autonomy of Indigenous communities and providing on-the-ground support to increase personal and community capacity.​​​​​​​​ We are honoured and grateful to serve First Nations in BC, Alberta and the Yukon.
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About us
Norm Kershaw, Lead Trainer
He/Him
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Norm is a certified Life Coach specializing in empowering others to be successful at home and in the workplace. Norm's extensive background in coaching, life skills facilitation and industrial management experience allow him to connect with clients from all backgrounds. From high school students to mature workers, Norm is able to establish a genuine connection and keep clients engaged and positive in the development process. Norm's outstanding success in helping people feel and perform better is rooted in his ability to connect with people through laughter, authenticity, and compassion.
Kyla Kershaw, CEO
She/Her
Kyla is a certified Life Coach, Elite Trainer, Career Management Professional and Transformation Specialist who helps people and organizations optimize performance, flow, and fulfillment.
Kyla specializes in customized program and services development to create meaningful learning and development solutions. Kyla is passionate about supporting teams and leaders to create healthy and effective workplaces through comprehensive, needs-based solutions and authentic leadership.
